(IN SHORT) Aer Lingus has unveiled a major upgrade to its mobile app, underpinned by a multi-million-euro investment and co-created with a 1,300-member customer panel. Since its debut, app ratings on Android and iOS have risen dramatically—now 4.8 and 4.7 stars respectively—and downloads have jumped 33% year-on-year. Key enhancements include live flight updates on locked… Read the full news article
Tag Archives: real-time updates
Wizz Air Introduces My Journey Mobile Feature to Centralize Real-Time Flight Tracking and Claims
(IN SHORT) Wizz Air is launching “My Journey,” a new mobile app feature that centralizes flight tracking, disruption assistance and alternative-travel options. As summer 2025 air traffic in Europe outpaces 2024 by 5% and pre-Covid volumes, the app consolidates status updates (check-in, gate, boarding), eligibility for meal vouchers, hotels or compensation, and the ability to… Read the full news article
Wizz Air Unveils Customer First Compass to Transform Travel Experience
(IN SHORT) Wizz Air has introduced its Customer First Compass, a comprehensive transformation framework that places customer needs at the forefront of decision-making. With a commitment to invest €14 billion over three years, the airline is focusing on four pillars—Product, Price, Service, and Communication—to enhance every aspect of the travel experience. This includes the launch… Read the full news article

