Tag Archives: Passenger Focus

The third passenger forum took place at UK’s busiest station London Waterloo on Tuesday 20 May with hundreds of passengers attended

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Third passenger forum at London Waterloo, UK’s busiest station, attended by hundreds of passengers All day event involved representatives from BTP, Passenger Focus, London Travel Watch, Samaritans and the Alliance Charity Panel Local charities raise hundreds of pounds during event LONDON, 2014-5-23 — /Travel PR News/ — Hundreds of passengers met with a cross section of… Read the full press release

FirstGroup achieved record passenger satisfaction in Passenger Focus’ latest Bus Passenger Survey

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Aberdeen, Scotland, 2014-03-26 — /Travel PR News/ — Managing Director of FirstGroup’s Bus Division, Giles Fearnley, has welcomed the results of the latest Bus Passenger Survey (BPS) published by independent watchdog, Passenger Focus. The results show a 5% rise in overall passenger satisfaction across First’s services to 86% since the last survey. The company has also seen… Read the full press release