Tag Archives: customer engagement

How KLM’s Airmail innovation blends AI and human expertise to deliver personalized travel content

Posted on by

(NEWS) AMSTELVEEN, the Netherlands, 2025-Sep-12 — /Travel PR News/ — KLM has unveiled its latest innovation in digital marketing with the official launch of Airmail, an AI-powered newsletter tool designed to deliver personalized travel inspiration and offers at scale. Developed in partnership with LiveWall and Cape, the platform enables local KLM marketing teams across 65 global… Read the full news article

AirAsia MOVE’s Ravi Shankar Wins at Malaysian CMO Awards 2024 for Outstanding Marketing Leadership

Posted on by

(IN SHORT) AirAsia MOVE is celebrating the recognition of its Chief Marketing Officer, Ravi Shankar, who was honoured at the Malaysian CMO Awards 2024 for his leadership and innovative strategies that have strengthened the brand’s presence and customer engagement across Asia. This award highlights the company’s continued commitment to excellence in marketing within the competitive… Read the full news article

IndiGo and Accor Launch Strategic Loyalty Partnership: Merging BluChip Rewards with ALL – Accor Live Limitless to Offer Enhanced Travel and Hospitality Benefits Across Flights, Stays, and Experiences in India

Posted on by

(IN SHORT) IndiGo and Accor have announced a strategic alliance to integrate their loyalty programs—IndiGo’s BluChip Rewards and Accor’s ALL – Accor Live Limitless. The partnership will enable members to earn and redeem rewards across flights, hotel stays, and travel experiences through initiatives like points sharing and seamless two-way conversion. This move comes as IndiGo,… Read the full news article