Tag Archives: Arthur Pretorius

South West Trains passengers to benefit from £50m package of investment in new technology and more personal customer service

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100 customer ambassadors to provide face-to-face proactive advice at stations New hi-tech ticket machines with direct video link to dedicated 24/7 customer contact centre Further investment in skills training and vocational qualifications for employees PERTH, Scotland, 2015-8-28 — /Travel PR News/ — Passengers using South West Trains, one of Britain’s busiest rail networks, are to… Read the full press release

The third passenger forum took place at UK’s busiest station London Waterloo on Tuesday 20 May with hundreds of passengers attended

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Third passenger forum at London Waterloo, UK’s busiest station, attended by hundreds of passengers All day event involved representatives from BTP, Passenger Focus, London Travel Watch, Samaritans and the Alliance Charity Panel Local charities raise hundreds of pounds during event LONDON, 2014-5-23 — /Travel PR News/ — Hundreds of passengers met with a cross section of… Read the full press release