Introducing TIM from CWT A Dialogue-Driven AI Tool for Deeper Travel Data Insights
(IN SHORT) CWT has launched TIM (Trends, Insights, and Metrics), an AI-powered Analyst within its Analytics reporting suite that enables conversational, multi-turn interactions with travel data. Building on the platform’s November 2024 AI search and visualization enhancements, TIM moves beyond single-question queries to dialogue-style analytics, providing a more natural way to explore insights. According to CWT’s Chief Product Officer Erica Antony, TIM simplifies the discovery of data drivers and supports better understanding of travel ROI without requiring analytics expertise. The tool democratizes access to travel intelligence across Finance, Sales, HR, and Security teams, allowing them to engage in follow-up questions, uncover trends and outliers, and refine their analyses. TIM is available to all CWT Analytics customers worldwide at no additional cost, furthering CWT’s mission to deliver smarter, faster, and more user-centric corporate travel solutions.
(PRESS RELEASE) MINNEAPOLIS, 2025-Jul-8 — /Travel PR News/ — CWT has unveiled TIM—short for Trends, Insights, and Metrics—a groundbreaking AI Analyst designed to elevate its Analytics reporting solution by introducing conversational, follow-up engagement with travel data.
Building on the November 2024 integration of AI-driven search and visualization into its Analytics platform, which already streamlined data access via natural language queries, TIM takes the next step: transforming one-off questions into a fluid, dialogue-driven exploration that feels like a real conversation.
“TIM doesn’t just change how users retrieve and interpret their data—it revolutionizes the entire process,” explained Erica Antony, Chief Product Officer at CWT. “This conversational AI empowers users to delve into complex insights more intuitively, uncovering the reasons behind the numbers and truly measuring the return on travel investments. We’re providing organizations with intelligent, speedy decision-support tools without requiring deep analytics expertise or fluency in corporate travel jargon.”
Through multi-turn dialogues, TIM enables travel managers to probe deeper into trends, outliers, and underlying drivers. By democratizing travel intelligence, stakeholders across Finance, Sales, HR, and Security teams can independently query, interpret, and act upon travel data—no specialized skills required.
Key capabilities of TIM include:
Engaging in back-and-forth conversational queries to spotlight trends and anomalies
Refining insights or shifting analytical perspectives through follow-up questions
Granting cross-functional teams seamless, intuitive access to travel metrics
TIM is now integrated into CWT’s Analytics reporting solution and is available globally at no extra charge to all customers. This release underscores CWT’s ongoing commitment to making corporate travel management more intelligent, agile, and user-focused—ultimately helping clients realize the full potential of their travel programs.
Media contact:
CorePR@mycwt.com
SOURCE: CWT
