Vivian Cheung, Chief Executive Officer of AAHK, looks forward to attract more passengers to transfer at Hong Kong through the free layover city tour services and strengthen HKIA’s position as a premier international aviation hub.
(NEWS) HONG KONG, 2025-Sep-05 — /Travel PR News/ — Hong Kong International Airport (HKIA) has introduced a new free layover tour program that gives transfer passengers the chance to discover the city’s cultural landmarks and iconic views during their transit. The initiative, jointly organized with Trip.com, is available to passengers with at least seven hours between flights and includes fast-track immigration services to ensure smooth participation.
At the launch ceremony, officiated by Airport Authority Hong Kong CEO Vivian Cheung and Trip.com CEO Jane Sun, both leaders emphasized the program’s role in promoting Hong Kong as a vibrant stopover destination and reinforcing HKIA’s standing as a leading global aviation hub. The tours are tailored to fit within a half-day schedule, offering options such as heritage walks, a scenic waterfront journey, and from late 2025, a countryside experience. Additional paid excursions will also be available through Trip.com.
The new service marks the first part of HKIA’s broader Transfer Programme, which will expand in the coming months to include interactive games, cultural workshops, and other experiences designed to enhance the airport’s transit offering.
Earlier this year, Hong Kong International Airport (HKIA) has received dual recognition for both service excellence and environmental sustainability. The airport was named “Best Airport in China” at the 2025 TTG China Travel Awards for the second consecutive year, while its Renewable Diesel Pilot Project earned the Gold Award at the ACI Green Airports Recognition 2025 for cutting greenhouse gas emissions through renewable diesel use in ground service equipment. HKIA also celebrated its annual Customer Service Excellence Programme (CSEP) awards, with over 430 nominations acknowledging more than 870 outstanding staff and teams. The ceremony, officiated by Acting CEO Vivian Cheung of Airport Authority Hong Kong, unveiled a new 20-member Customer Service Excellence Steering Committee to further enhance service standards. With accolades for both individual and corporate excellence, including recognition for Cathay Pacific Airways and AAHK staff, the CSEP Awards—established in 2002—continue to reinforce HKIA’s position as a benchmark for exceptional service in the aviation industry.
