dnata Extends Partnership with Jetstar for Another Four Years, Expanding Operations to Jetstar Asia
(IN SHORT) dnata and Jetstar have agreed to extend their partnership for another four years, expanding the agreement to include Jetstar Asia operations based in Singapore. dnata will continue providing inflight retail products across Jetstar’s extensive Asia Pacific network, offering a range of pre-order and buy-on-board options for millions of customers. The partnership is supported by significant infrastructure investments, including dnata’s new AUS$ 17 million catering centre at Western Sydney International Airport and a AUS$ 50 million expansion at Melbourne Airport. These developments reflect dnata’s ongoing commitment to meeting the evolving needs of its customers and strengthening its position as a leading inflight hospitality provider.
(PRESS RELEASE) MELBOURNE, 2025-Apr-29 — /Travel PR News/ — dnata and Jetstar have agreed to extend their successful partnership for an additional four years, expanding the scope of their contract to include Jetstar Asia operations based in Singapore. The extended agreement will see dnata continue providing high-quality retail products across Jetstar’s extensive Asia Pacific network, including Jetstar Airways in Australia and New Zealand, Jetstar Asia, and Jetstar Japan.
As part of the agreement, dnata and Jetstar will collaborate to offer a variety of pre-order and buy-on-board options for millions of customers each year, ensuring that passengers enjoy an enhanced in-flight experience across the region.
Lou D’alessio, Chief Retail Officer of dnata Catering & Retail Australia, commented, “The dynamic nature of inflight retail trends makes it essential to leverage data analysis to develop menus that reflect customer preferences. We are committed to sourcing top-tier products and continuously improving our offerings. Our continued partnership with Jetstar enables us to support their growth ambitions while delivering high-quality services to their customers in Australia and beyond.”
dnata has also made significant investments in infrastructure to support future growth in Australia. This includes an AUS$ 17 million inflight catering centre at the new Western Sydney International (Nancy-Bird Walton) Airport (WSI), which will be capable of producing three million high-quality meals annually.
Additionally, dnata has partnered with Melbourne Airport to expand its existing facility, increasing its annual production capacity to over 25 million meals. This AUS$ 50 million investment will enhance dnata’s ability to meet the evolving needs of its customer base, providing innovative catering and retail solutions.
dnata serves more than 40 airline customers, including Jetstar, and operates across nine airports in Australia. The company employs over 4,000 hospitality professionals and, in the 2023-24 financial year, dnata Catering & Retail Australia supplied over 50 million meals across more than 300,000 flights in Australia. In 2024 alone, dnata has invested over AUS$ 200 million in products sourced from local Australian suppliers.
Globally, dnata Catering & Retail is a leading provider of inflight hospitality services, producing more than 110 million meals annually. The company serves a diverse range of full-service, low-cost, and VIP carriers from over 60 locations worldwide.
Media contact:
dnata Public Relations
public.relations@dnata.com
SOURCE: dnata
