(IN SHORT) Cathay Group was honored with 15 awards, including the prestigious Grand Award for the third consecutive year, at the 2025 HKACE Customer Service Excellence Awards. The airline’s achievements highlight its commitment to providing exceptional customer service and demonstrate the excellence of its service teams across various departments, including Inflight Services, Airport Services, Customer… Read the full news article
Tag Archives: customer care
Ryanair unveils its latest customer care improvements
DUBLIN, Ireland, 2019-Feb-18 — /Travel PR News/ — Ryanair, Europe’s No.1 airline, today (14 Feb) unveiled its 2019 customer care improvements, delivering ‘More Choice, Lower Fares & Great Care’ to its 152m customers. The latest customer care improvements include: Lowest Fares – find a cheaper fare within 3 hours, get paid the difference plus €/£ 5 MyRyanair… Read the full news article

