Swissport Launches Dedicated Pet Lounge at Johannesburg Airport to Elevate Travel for Unaccompanied Animals

Swissport Launches Dedicated Pet Lounge at Johannesburg Airport to Elevate Travel for Unaccompanied Animals

(IN SHORT) Swissport International AG has opened a new Pet Lounge at Johannesburg’s OR Tambo International Airport, specifically designed for unaccompanied pets. The facility aims to enhance the travel experience for animals, providing a calm environment with amenities such as fresh water, air conditioning, and soothing music. CEO Khangi Khoza highlighted the lounge’s role in setting a new standard for animal care at South African airports. The lounge includes a dedicated area for checking pets and their travel documents, as well as separate waiting rooms. Swissport’s trained team adheres to international regulations for animal transport and collaborates with the South African State Veterinary Service for inspections. Passengers traveling with pets are encouraged to consult specialized animal handling agents for necessary travel arrangements. This initiative emphasizes Swissport’s commitment to animal welfare and improving the overall travel experience for pet owners.

(PRESS RELEASE)  Zurich, Switzerland, 2024-Oct-4— /Travel PR News/ — Swissport International AG, a global leader in ground services and air cargo handling, has officially opened its new Pet Lounge at OR Tambo International Airport in Johannesburg, South Africa. This innovative facility is specifically designed to cater to unaccompanied pets, providing a serene environment that enhances their travel experience.

Situated away from the busy air cargo area, the Pet Lounge offers a peaceful haven for pets awaiting transportation. With amenities such as fresh water, climate control, and soothing music, Swissport prioritizes the comfort and well-being of animals during their journey.

“The opening of the Swissport Pet Lounge establishes a new standard for animal care at South African airports, ensuring that our four-legged travelers enjoy a stress-free experience,” stated Khangi Khoza, CEO of Swissport South Africa. “This facility exemplifies our dedication to providing exceptional services that benefit both animals and the clients we serve, including airlines and freight forwarders.”

The lounge features a specialized acceptance area where pets and their travel documents are checked. Additionally, two separate rooms allow animals to wait comfortably for their flights, whether they are accompanied by their owners or handled by trained animal professionals. Swissport’s dedicated team is fully trained in animal care and adheres to the International Air Transport Association’s Live Animals Regulations (IATA LAR), ensuring the utmost safety and comfort for all pets. The company also collaborates with the South African State Veterinary Service to perform rigorous inspections on all animals entering and leaving the country.

Guidance for Pet Travel

As not all airlines permit pets to fly in the cabin, travelers planning to bring their animals along should consult a specialized animal handling agent. These agents assist in providing appropriate crates, managing travel documentation, and advising passengers on potential quarantine regulations for their destination. Swissport is committed to working closely with these agents to ensure timely and secure transport of pets to their designated flights or to their owners in South Africa.

By providing this dedicated Pet Lounge, Swissport not only reinforces its commitment to animal welfare but also enhances the overall travel experience for pet owners and their beloved companions.

Media Contact:

Silvia Garrido
+41 (0) 43 815 00 22
media@swissport.com

Source: Swissport

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