(IN SHORT) Swissport International is ramping up preparations for the holiday season, with a focus on training, equipment maintenance, and close collaboration with airline and airport partners to handle increased passenger volumes. By using AI-powered data tools, Swissport is enhancing real-time resource allocation, while senior management offers hands-on support during peak periods. Swissport is also prepared for winter weather disruptions, ensuring a seamless experience for travelers at nearly 300 airports worldwide.
(PRESS RELEASE) Zurich, Switzerland, 2024-Nov-16 — /Travel PR News/ — With the holiday season fast approaching, Swissport International, a global leader in aviation ground services, is preparing to handle the high demand at nearly 300 airports worldwide. Frank Dobbelsteijn, Swissport’s Global Head of Operations, provides insight into how the company is gearing up to deliver seamless service during this peak travel period.
According to Dobbelsteijn, Swissport’s preparation begins with thorough training updates for its teams and meticulous maintenance checks on ground support equipment. This attention to readiness ensures that Swissport’s operations can run smoothly, even as passenger volumes increase significantly. Key to Swissport’s approach is “Airport Collaborative Decision Making,” a strategy that relies on close coordination with airline and airport partners to prevent bottlenecks by sharing real-time data and communicating potential challenges early.
Swissport is also harnessing AI-driven data tools to maximize real-time insights, allowing the company to anticipate peak demands with heightened accuracy. This technology-driven approach complements Swissport’s hands-on, people-focused support. During peak periods, management is more visible and directly involved in day-to-day operations, bolstering team morale and enabling swift, in-the-moment adjustments.
As winter conditions add a layer of unpredictability, Swissport’s protocols are set to handle weather-related issues, including potential staff shortages due to seasonal illnesses. The company has contingency plans in place and anticipates increased staffing needs, ensuring it can deliver a reliable, high-quality experience for travelers throughout the busiest season.
Media Contact:
Stefan Hartung
+41 43 815 0022
media@swissport.com
Source: Swissport
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