Global Hospitality Veteran Susanne Hatje Named General Manager for Conservatorium Hotel Rebrand
(IN SHORT) Susanne Hatje has been appointed General Manager of Amsterdam’s Conservatorium Hotel effective 2 June 2025, guiding its transition to Mandarin Oriental branding in Q1 2026. With more than 28 years in luxury hospitality and 18 years in senior Mandarin Oriental roles, she most recently led the opening of Mandarin Oriental, Mayfair, and previously directed Mandarin Oriental, New York for nine years. Hatje’s background includes senior positions across Europe, Asia, and North America, and key involvement in landmark hotel openings. She will leverage her brand-transformation expertise to elevate the Conservatorium Hotel’s service and design, reinforcing its leadership in Amsterdam’s dynamic luxury market.
(PRESS RELEASE) HONG KONG, 2025-Jun-16 — /Travel PR News/ — The Conservatorium Hotel, nestled in Amsterdam’s vibrant Museum Quarter, has established itself since its 2011 debut as the city’s pioneering Modern Grand Hotel, celebrated for its bold design, impeccable service, and exceptional hospitality. In preparation for the property’s rebranding under the prestigious Mandarin Oriental banner in the first quarter of 2026, the hotel is pleased to announce that Susanne Hatje will assume the role of General Manager as of 2 June 2025.
Bringing over 28 years of global hospitality leadership—including 18 years in senior roles within the Mandarin Oriental Group—Susanne Hatje arrives from London’s Mandarin Oriental, Mayfair, where she oversaw the hotel’s pre-opening and successful launch beginning in 2022. Before that, she steered Mandarin Oriental, New York for nine years, earning acclaim for service excellence. Her distinguished career also includes senior posts in Munich, Hong Kong, Boston, Las Vegas, and Hawaii, and she played a pivotal role in opening Mandarin Oriental’s Boston and The Landmark Hong Kong properties.
In her new capacity at the Conservatorium Hotel, Ms. Hatje will apply her deep expertise in brand transformations to guide the property’s repositioning and ensure the seamless integration of Mandarin Oriental’s renowned luxury standards. Her leadership will be critical in elevating one of Amsterdam’s most beloved hotels to even greater heights.
“I am thrilled to join the Conservatorium Hotel team and grateful for the warm welcome I have already received in Amsterdam,” said Susanne Hatje. “Mandarin Oriental looks forward to introducing our award-winning luxury experience to this remarkable city and enhancing an icon that guests around the world know and love.”
This strategic realignment coincides with a period of rapid expansion and innovation in Amsterdam’s luxury hotel market. Under Ms. Hatje’s stewardship and backed by Mandarin Oriental’s global reputation, the Conservatorium Hotel is poised to reinforce its status as a premier destination for discerning travelers.
Media contact:
Charlotte Plas
+31 (0)6 52 83 76 73
charlotte.plas@conservatoriumhotel.com
SOURCE: Mandarin Oriental Group
