iPhone app coming in January
SEATTLE — 2012-12-20 — /travelprnews.com/ — Alaska Airlines has upgraded its Android app to enable travelers to conveniently purchase tickets whenever they’re carrying their smart phone. The airline will roll out the same feature for its iPhone app in January.
“Allowing our customers to book tickets from their smart phones inside our native apps for the Android and iPhone was a natural next step following the successful launch of booking on our mobile website earlier this year,” said Curtis Kopf, Alaska Airlines’ managing director of customer innovation and alaskaair.com. “With one-stop shopping in the app, our customers will have the power and convenience of technology in the palm of their hands, allowing them to book from whatever device is most convenient—whether they’re at home, at work or on the go.”
Features of Alaska Airlines’ Android app (and the iPhone app when it’s released in January) include:
- Book and purchase tickets
- Select and change seats
- Check in for flights
- Access mobile boarding passes
- Track flight status and boarding information
- Create text or email flight alerts
- Create a parking reminder and add notes for hotel and car reservations
- Access “My Trips” to view multiple flight itineraries
- Track Alaska Airlines Mileage Plan account information
Travelers can also book and purchase tickets on Alaska Airlines from any mobile device on the carrier’s mobile website m.alaskaair.com The apps and mobile features are part of a series of enhancements Alaska Airlines has developed since 2010 to make flying easier for travelers. For more information on Alaska Airlines’ mobile site and free Android and iPhone apps, visit www.alaskaair.com/mobile.
In addition to its mobile website and apps for iPhone/iPod and Android devices, Alaska Airlines recently provided customers with the ability to text 252752 (ALASKA) for current flight status information, including city pairs, arrival and departure times, and gate information. The airline has also partnered with the Transportation Security Administration to offer Pre-Check, an expedited security screening, for eligible travelers at select airports.
Alaska Airlines, a subsidiary of Alaska Air Group (NYSE: ALK), together with its partner regional airlines, serves 95 cities through an expansive network in Alaska, the Lower 48, Hawaii, Canada and Mexico. Alaska Airlines has ranked “Highest in Customer Satisfaction Among Traditional Network Carriers” in the J.D. Power and Associates North America Airline Satisfaction StudySM for five consecutive years from 2008 to 2012. For reservations, visit www.alaskaair.com. For more news and information, visit the Alaska Airlines newsroom at www.alaskaair.com/newsroom.
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