Air Canada Cargo launches upgraded eBooking platform with real-time validation, batch tools and auto-confirmation for light shipments

(IN SHORT) Air Canada Cargo has launched a redesigned eBooking platform that streamlines online cargo reservations and introduces a suite of self-serve tools. The new system features a modern interface, a shipment-tracking dashboard, dynamic booking fields, real-time feedback to cut errors, and auto-confirmation for general cargo under 50 kg (0.3 m³). Customers can quickly replicate orders with templates, create multi-bookings, receive email tracking alerts, and manage documents such as e-AWBs and release letters directly online. The rollout is part of the company’s broader digitalization drive, according to Matthieu Casey, Managing Director, Commercial. Air Canada Cargo—recently named Cargo Airline of the Year – Americas for 2025—operates in over 50 countries with hubs in Montreal, Toronto, Vancouver, Chicago, London and Frankfurt, offering global connectivity via passenger and freighter flights plus trucking. Parent company Air Canada serves 180+ airports worldwide, is a Star Alliance founder, holds a Four-Star Skytrax rating, runs the Aeroplan loyalty program and Air Canada Vacations, and is committed to net‑zero emissions by 2050. Bookings can be made at aircanadacargo.com/eBooking.

(PRESS RELEASE) MONTREAL, 2025-Jul-23 — /Travel PR News/ — Air Canada and its cargo division have unveiled a revamped eBooking platform, delivering a sleeker online journey and empowering customers to manage shipments on their own terms.

“We’re thrilled to introduce this enhanced eBooking experience. It’s simpler to use, faster, and packed with tools our customers have been asking for—everything from real-time validation to batch booking and e-AWB creation,” said Matthieu Casey, Managing Director, Commercial, Air Canada Cargo. “This launch is a key milestone in our ongoing digital transformation and will significantly elevate how shippers interact with us online.”

What’s new in the eBooking upgrade

• Intuitive, redesigned interface for a smoother booking flow
• A refreshed account dashboard that shows shipment status at a glance
• Dynamic booking steps and auto-calculations to speed up entries
• Instant feedback and validation to minimize errors
• Automatic confirmation for general cargo shipments up to 50 kg (0.3 m³)
• Built-in channel to send feedback or questions right from the dashboard
• Quick rebooking using saved templates
• Multi-booking functionality to build batch bookings in minutes
• Email tracking notifications to stay informed
• Full self-serve toolkit: create e-AWB, edit bookings, add shipper/consignee details, issue release letters, and more

Start booking at aircanadacargo.com/eBooking.

About Air Canada Cargo
Recognized as Cargo Airline of the Year – Americas for 2025 by the Aviation Achievement Awards, Air Canada Cargo is the country’s largest air freight provider by capacity. Operating across six continents and present in over 50 countries, it runs self-handled hubs in Montreal, Toronto, Vancouver, Chicago, London and Frankfurt. Leveraging Air Canada’s passenger and freighter network plus trucking services, it offers dependable lift and global connectivity. Learn more at aircanadacargo.com.

About Air Canada
Air Canada is the nation’s largest airline, flag carrier and a founding member of Star Alliance, the world’s most comprehensive airline network. It operates scheduled service to more than 180 airports across Canada, the United States and internationally on six continents, and holds a Four-Star Skytrax ranking. Aeroplan, its loyalty program, lets members earn and redeem points with 45 airline partners and a broad range of travel and retail partners. Through Air Canada Vacations, the company provides extensive holiday options to hundreds of destinations worldwide. Air Canada’s freight division connects hundreds of destinations on six continents using both passenger and freighter aircraft. The airline is targeting net‑zero greenhouse gas emissions by 2050; see its TCFD disclosure for details. Air Canada shares trade on the TSX (Canada) and OTCQX (US).

For more on Air Canada Cargo services, visit aircanadacargo.com.

Media contact:
media@aircanada.ca

SOURCE: Air Canada