customer experience

Iberia Enhances Customer Experience with WhatsApp Flight Notifications

The airline’s customers receive check-in and gate information.    Soon, Iberia will also send information regarding changes to flight schedules… Read More

10 months ago

KLM Royal Dutch Airlines appoints new leadership to strengthen brand and customer experience

Amstelveen, Netherlands, 2023-Feb-21 — /Travel PR News/ — Effective 1 March 2023, KLM Royal Dutch Airlines will add two new… Read More

2 years ago

ANA partners with Amadeus to migrate all domestic flights to Altéa Passenger Service System for optimized customer experience

Latest agreement sees airline migrate domestic flight operations onto the Amadeus Altéa Passenger Service System integrating both domestic and international… Read More

2 years ago

Amex GBT and Amadeus Renew Strategic Long-Term Technology Agreement to Enhance Customer Experience in Business Travel

Amadeus will provide technology solutions to enable Amex GBT to deliver on its strategic pillars and business priorities Madrid, Spain,… Read More

2 years ago

Finnair Introduces Continuous Pricing and Modernizes Distribution Channels for Enhanced Customer Experience

Finnair continues the journey towards enhanced retailing and introduces next steps towards a more dynamic, customer-centric selling through modern distribution… Read More

2 years ago

British Airways strengthens commitment to improve customer experience for disabled passengers

London, UK, 2022-Dec-06 — /Travel PR News/ — To mark International Day of Persons with Disabilities (3rd December 2022), British… Read More

2 years ago

Ryanair opened applications for its Customer Panel to help its customer experience

DUBLIN, Ireland, 2022-Sep-10 — /Travel PR News/ — Ryanair, Europe’s no.1 airline for low fares, choice, reliability, and customer service,… Read More

2 years ago

Emirates invests over US$ 2 billion to enhance its inflight customer experience

Dubai, UAE, 2022-Aug-12 — /Travel PR News/ — Priding itself on a brand promise of ‘Fly Better’, Emirates is investing… Read More

2 years ago

Sheremetyevo International Airport recognized with an ASQ Award for best airport in Europe, customer experience

MOSCOW, Russia, 2018-Sep-17 — /Travel PR News/ — On September 12, 2018 Sheremetyevo International Airport was recognized the best airport in… Read More

6 years ago

Oakwood Worldwide further improves customer experience and expands online booking capabilities with launch of new website

LOS ANGELES, CA, 2018-Apr-24 — /Travel PR News/ — Oakwood Worldwide, wholly owned by Mapletree Investments, announced a significant realignment in… Read More

7 years ago

easyJet appoints Ian Cairns as Director of Customer and James Millett as Director of Digital and Marketing

LUTON, UK, 2017-Jan-18 — /Travel PR News/ — easyJet, Europe’s leading airline, has driven significant success from focusing on business fliers,… Read More

8 years ago