KLM Uses VR to Ease Employee Return to Work After Long Absences

(IN SHORT) KLM Royal Dutch Airlines is using virtual reality (VR) technology to help cabin crew reintegrate into work after long absences, such as illness or maternity leave. The VR program simulates a typical workday, allowing employees to experience their tasks step-by-step, helping reduce anxiety and build confidence. It also serves as a diagnostic tool, identifying areas where employees may face challenges in returning to work, allowing for targeted support. Initially focused on cabin crew, KLM plans to expand the program across the company, highlighting its commitment to innovation and improving employee well-being.

(PRESS RELEASE) Amstelveen, Netherlands, 2024-Sep-27 — /Travel PR News/ — KLM Royal Dutch Airlines has introduced an innovative reintegration program using virtual reality (VR) to help cabin crew ease back into work after long absences, such as illness or maternity leave. Starting on October 1, KLM will implement the VR solution following a successful trial, making it the first major company in the Netherlands to use this technology for reintegration purposes. The VR experience takes employees through a typical workday, from packing at home to boarding the aircraft and completing onboard tasks. This immersive experience aims to reduce anxiety about returning to work by simulating the work environment, thereby boosting employees’ confidence and motivation. The VR tool also helps assess whether individuals are truly ready to resume their duties by highlighting areas where they may encounter difficulties in the reintegration process, enabling targeted support and treatment.

Marion Leguijt, head of KLM’s cabin crew, explained that the technology brings the “flying world to the ground” for employees who may feel apprehensive about returning. The program not only aids in a smoother transition back to work but also promotes long-term employability by building confidence and addressing potential challenges early on. Initially available to cabin crew, KLM plans to expand the program for broader use across the company.

The VR tool has already shown its benefits in helping employees overcome specific reintegration barriers. Cabin attendant Bouchra Echtaibi shared how the VR glasses helped her confront personal anxieties, particularly the feeling of isolation upon arriving at a hotel. With the assistance of a psychologist, she was able to regain her confidence and return to work.

KLM’s use of VR in the reintegration process aligns with its commitment to innovation and continuous improvement of its practices.

Media Contact:

Email: mediarelations@klm.

Source: KLM

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