Jersey Customer Service Awards 2012

Fours corporate categories for this year’s Jersey Customer Service Awards have been launched.

2012-08-24 — /travelprnews.com/ — Local Jersey businesses now have the chance to get involved with the Jersey Customer Service Awards. Following up on feedback from last year’s inaugural event, in which public nominations are sought for local customer service individuals, organisers Todd and Associates have introduced new categories specifically for local businesses.

Companies are invited to enter submissions for one or several of the four new categories open to corporate entries at this year’s Customer Service Awards, which is being sponsored by HSBC and supported by the Jersey Chamber of Commerce and 103FM.

Julie Todd of Todd and Associates explains:

“The Awards aim to celebrate excellence in the delivery of Customer Service at all levels. The inclusion of four corporate categories this year ensures that those businesses – irrespective of size – can showcase their organisation’s success in this area and shout about their own achievements”

Companies can enter as many categories as they wish and are asked to provide evidence of improvements in business performance  as a direct result of an innovative approach or a revised strategy for Customer Service delivery.

The panel of judges brings together a range of experience from a number of sectors and backgrounds and members of the panel are pleased that, this year, the awards include some corporate categories.

David Warr, President of the Jersey Chamber of Commerce commented:

“Following the success of last year’s event we were approached by organisations who would have liked to have had the opportunity to enter at company level. I really hope that businesses out there take up the challenge and get those entries in.”

Submission forms and guidance notes are now available on the Customer Service Awards website www.thecustomerserviceawards.com

Closing date for entries is 28 September 2012.

Categories are:

• Customer Service Innovation of the Year
• Customer Service Strategy of the Year
• Customer Commitment Award
• Best Use of Social Media

The individual awards categories – open to public nomination –  will commence on 3 September 2012.

The general public will be able to vote online at : www.thecustomerserviceawards.com, by texting 0770 0376001, or by completing one of the nomination forms which will be available in HSBC branches and various other outlets across the island. More information will be online later this month.

For further information on the awards, please contact Julie Todd at Todd and Associates on 07781 116713 or email contact@thecustomerserviceawards.com.

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