Vacation exchange leader RCI and financial institution Concord Servicing Corporation sign affiliate agreement

Parsippany, N.J., 2013-07-10 — /travelprnews.com/ — RCI, the global leader in vacation exchange and part of the Wyndham Worldwide family of brands (NYSE: WYN), announced a new agreement with Concord Servicing Corporation to offer discounted financial services to RCI’s affiliated resorts through the recently branded RCI Affiliate Access program.

Concord Servicing Corporation is a well-respected financial institution in the U.S. and Latin America that manages loan servicing and collections. As part of the offers available to RCI affiliates through RCI Affiliate Access, Concord Servicing Corporation will offer a discount on their resources.

“We are very happy to have Concord join the RCI Affiliate Access program to provide our affiliates with best-in-class financial services,” said Gordon Gurnik, president, RCI. “This is another way that we at RCI are leveraging our resources to provide the best talent, technology and infrastructure to help our affiliates operate more efficiently.”

RCI Affiliate Access also provides customizable solutions for other services affiliates need to optimize their businesses. These include:
• Revenue Management, which provides inventory analytics consulting to help predict consumer behavior, optimize product availability, and increase occupancy and profitability
• Marketing Data Services, which offers consulting services to help affiliates determine which of the latest technology platforms and services will support efforts to reduce costs, improve response rates and increase overall owner satisfaction
• Contact Center Solutions, which provides call center services, customer support and custom reporting, as well as call center analytics.

These services can be tailored to meet the specific needs of each affiliates’ business to help increase operational efficiency and meet the specific challenges of the vacation ownership industry.

For more information, visit www.RCIAffiliates.com.

About RCI
RCI is the worldwide leader in vacation exchange with more than 4,000 affiliated resorts in approximately 100 countries. RCI pioneered the concept of vacation exchange in 1974, offering members increased flexibility and versatility with their vacation ownership experience. Today, through RCI® Weeks, the traditional week-for-week exchange system, and RCI Points®, the industry’s first global points-based exchange system, RCI provides flexible vacation options to its approximately 3.7 million RCI subscribing members each year. RCI’s luxury exchange program, The Registry Collection®, is the world’s largest program of its kind with more than 200 affiliated properties either accessible for exchange or under development on six continents. RCI is part of Wyndham Exchange & Rentals and the Wyndham Worldwide family of brands (NYSE: WYN). For additional information visit our media center, rciaffiliates.com or The RCI Blog. RCI also can be found on Facebook, YouTube and Twitter.

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Media Contacts:

Steve Alessandrini
(973) 753-8278
Steven.Alessandrini@rci.com

Catherine Reynolds
(973) 753-4662
Catherine.Reynolds@rci.com

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