Passenger Experience

SITA and EGYPTAIR Collaborate on Groundbreaking Infrastructure Upgrade to Enhance Operational Efficiency

(IN SHORT) SITA has partnered with EGYPTAIR to upgrade the airline's network infrastructure, enhancing efficiency, resilience, and reliability. The collaboration…

11 months

Qatar Airways Makes Aviation History with the World’s First E-Sports Competition Held at 35,000 Feet

(IN SHORT) Qatar Airways has made aviation history by hosting the world’s first e-sports competition aboard a commercial aircraft, ‘Gaming…

11 months

Oakland International Airport Unveils Newly Renovated Terminal 1 Check-In Lobby

(IN SHORT) Oakland International Airport has completed its Terminal 1 Check-In Counter Replacement Project, unveiling a modernized lobby with updated…

11 months

Carolynne Ross Celebrates 10,000 Volunteer Hours at Edmonton International Airport, Enhancing Passenger Experience

(IN SHORT) Carolynne Ross, a volunteer at Edmonton International Airport (YEG), has celebrated a remarkable milestone by logging her 10,000th…

11 months

Emirates Renews Shirt Sponsorship with Olympique Lyonnais for Another Five Years

(IN SHORT) Emirates has extended its shirt sponsorship agreement with Olympique Lyonnais until the 2029-2030 season, reinforcing its commitment to…

12 months

Hong Kong International Airport (HKIA) Recognized for Excellence and Environmental Sustainability

(IN SHORT) Hong Kong International Airport (HKIA) has been recognized for its excellence in service and environmental sustainability, winning "Best…

12 months

United Airlines Partners with JetZero to Revolutionize Aircraft Efficiency and Customer Experience

(IN SHORT) United Airlines has partnered with JetZero to invest in the development of the revolutionary Z4 blended wing body…

12 months

Antalya Airport Completes Major Terminal Expansion Ahead of Record Passenger Growth and 2027 Concession Launch

(IN SHORT) Antalya Airport has completed the first phase of its major expansion, adding over 160,000 square meters of terminal…

12 months

Ethiopian Airlines Celebrated for Best Food Service and Cabin Innovation at 2025 Global Aviation Awards

(IN SHORT) Ethiopian Airlines has earned two major awards at aviation events in Hamburg, Germany: ‘Outstanding Food Service by a…

12 months

IATA Launches Contactless Travel Directory to Accelerate Biometric Innovation in Aviation

(IN SHORT) IATA has introduced its Contactless Travel Directory to quickly expand contactless travel solutions by providing a centralized system…

12 months

Emirates Expands Riyadh Services with Next-Gen Refurbished Boeing 777s and Exclusive Premium Offerings

(IN SHORT) Emirates has announced plans to introduce refurbished Boeing 777s on additional daily flights between Dubai and Riyadh, making…

1 year

dnata Secures Major Inflight Catering Deals with HNA Group Airlines for Key Australian Routes

(IN SHORT) dnata has won three long-term contracts to provide inflight catering services to Hainan Airlines, Tianjin Air, and Beijing…

1 year

Lufthansa Group Enhances Baggage Tracking with Apple AirTag Integration for Improved Customer Experience

(IN SHORT) Lufthansa Group, which includes Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, and Eurowings, has integrated Apple’s AirTag location feature…

1 year

Emirates Receives 2024 APEX World Class Airline Award for Outstanding Customer Service and Passenger Experience

Dubai, UAE, 2023-Oct-03 — /Travel PR News/ — Emirates has recently been crowned as a 2024 APEX World Class Airline winner for…

3 years