Qatar Airways offers passengers unlimited date changes and fee-free refunds for tickets issued before 30 April 2021

• Airline offers unlimited changes for travel completed during 2021 and fee-free refunds
• Customers booking travel via qatarairways.com can exchange their ticket for a travel voucher with 10% additional value

DOHA, Qatar, 2020-Dec-23 — /Travel PR News/ — Qatar Airways has announced that it will offer passengers unlimited date changes and fee-free refunds for all tickets issued before 30 April 2021 for travel completed by 31 December 2021.* The airline’s latest enhancement to its industry-leading flexible booking policy has been designed to continue providing customers with peace of mind that they can change their plans with ease.

The airline is also making the option to exchange tickets for a travel voucher with 10% additional value a permanent feature for all customers booking travel via qatarairways.com. The process for redeeming a travel voucher is quick and easy – passengers apply online and receive the voucher within 48 hours.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “Throughout 2020, we have provided customers the ability to modify travel without penalties as a result of the disruption to global travel caused by COVID-19. As we look forward to the possibilities of travelling again next year, Qatar Airways will continue to be by our passengers’ side, offering continued flexibility throughout 2021 as the airline they can rely on.”

The national carrier of the State of Qatar continues to rebuild its network, which currently stands at over 100 destinations increasing to 126 by March 2021. With more frequencies being added to key hubs, Qatar Airways offers unrivalled connectivity to passengers, making it easy for them to change their travel dates or destination if they need to. Qatar Airways also remains committed to honouring passenger refunds, paying out over USD $1.65 billion since March 2020.

When travelling with Qatar Airways in 2021, passengers can expect the highest levels of safety throughout their journey. The airline’s onboard safety measures include the provision of Personal Protective Equipment (PPE) for cabin crew and a complimentary protective kit and disposable face shields for passengers.

Business Class passengers on aircraft equipped with Qsuite can enjoy the enhanced privacy this award-winning business seat provides, including sliding privacy partitions and the option to use a ‘Do Not Disturb (DND)’ indicator. Qsuite is available on flights to more than 30 destinations including Frankfurt, Kuala Lumpur, London and New York. For full details of all the measures that have been implemented onboard and at HIA, please visit qatarairways.com/safety.

*Date and destination changes are offered within the same booking class. Fare rules apply. For full terms and conditions visit qatarairways.com/Flexibility.

Notes to Editors:

About Qatar Airways: 

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.

Hamad International Airport (HIA), the airline’s home and hub, was recently ranked “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Rising from fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World’s Best Airports’ rankings since the start of its operations in 2014. In addition, HIA was voted the ‘Best Airport in the Middle East’ for the sixth year in a row and ‘Best Staff Service in the Middle East’ for the fifth year in a row.

Qsuite, a patented Qatar Airways product, features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.

Qatar Airways was the first Gulf carrier to join global airline alliance oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.

Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, B777, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.

Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA World Cup Qatar 2022TM, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.

Qatar Airways Cargo, one of the world’s leading international air cargo carriers, serves more than 60 freighter destinations worldwide via its world-class Doha hub and also delivers freight in the belly-hold of passenger aircraft to an extensive global network. The Qatar Airways Cargo fleet includes two Boeing 747-8 freighters, 21 Boeing 777 freighters and four Airbus A330 freighters.

Qatar Executive is the private jet charter division of Qatar Airways Group. Luxury jet services are available for worldwide charter on board the operator’s wholly-owned business jet fleet. Qatar Executive is the launch customer for Gulfstream’s G700, the world’s first commercial service operator of the Gulfstream G500 and largest commercial operator of the G650ER worldwide. Qatar Executive’s service portfolio also includes aircraft management, maintenance and Fixed Based Operator services.

For further information, please contact:

Qatar Airways Group, Corporate Communications Department
Tel: +974 4022 2200
Email:  qrmedia@qatarairways.com.qa

Source: Qatar Airways

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