CWT Launches AI-Enhanced Analytics Tool for Real-Time, Natural Language Travel Data Insights

(IN SHORT) CWT has upgraded its Analytics platform with AI-driven features from ThoughtSpot, enabling users to ask data-related questions in natural language and receive instant insights in visual formats. The tool can interpret real-time data changes, explain their impacts on key metrics, and refine responses based on user feedback. This enhancement simplifies travel data analysis, supporting faster, data-informed decision-making for clients and aligns with CWT’s ongoing push to integrate advanced AI across its offerings.

(PRESS RELEASE) Minneapolis, Minnesota, 2024-Nov-7 — /Travel PR News/ — CWT has enhanced its Analytics business intelligence solution by integrating AI-powered capabilities from ThoughtSpot, allowing users to easily search, visualize, and analyze travel data using natural language queries. This update lets users pose questions in everyday language, such as “What were the average CO2 emissions for international flights from Germany last year?” and receive immediate, clear insights. Data can be customized into tables, charts, or graphs, and users can interact with Liveboards—live dashboards that offer real-time updates on travel program metrics.

The AI-enabled Analytics tool can now quickly detect changes in data, like a drop in online booking rates or a spike in emissions, and provide summaries with possible causes and impacts on key performance indicators (KPIs). Users can also give instant feedback to the AI, which helps the model learn and refine its responses for more tailored insights over time.

CWT Chief Product Officer Erica Antony emphasized that these capabilities simplify data interaction, enabling customers to make informed decisions efficiently. The enhancements are part of CWT’s broader strategy to leverage advanced AI across its products to improve the user experience, including recent upgrades to messaging support and airfare optimization.

CWT is a global business travel and meetings solutions provider, with whom companies and governments partner to keep their people connected, in traditional business locations and some of the most remote and inaccessible parts of the globe. A private company, CWT provides its customers’ employees with innovative technology and an efficient, safe, and sustainable travel experience.

Media Contact:

CorePR@mycwt.com

Source: CWT

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