• Two children travel free with each paying adult
  • New value ticket deals also announced for couples and groups

2012-11-03 — /travelprnews.com/ — Heathrow Express today announced that families and groups can travel for less today as it introduced new online deals between Heathrow and Paddington.

The news comes as Heathrow is awarded its highest ever result for overall passenger satisfaction with a record 72% of passengers rating their transport to the airport as either ‘excellent’ or ‘very good’ through the Airport Service Quality survey.

Passengers travelling with children or in a group will be able to take advantage of the following online offers:

  • Kids Go Free – Two children travel free with each full fare paying adult. Offer applies to both Express Class single and return journeys.
  • Duo Saver – The Duo Saver is for couples. £50 buys an Express Class return journey for two – a saving of £18 on the previous fare.
  • Group Saver – Passengers can save more than £5 per person if they are a party of four travelling Express Class between London and Heathrow. The Group Saver is aimed at families and groups of friends travelling together. Tickets cost £50 for four singles.

Currently serving over 16,000 passengers a day, these new Heathrow Express tickets represent a significant saving for passengers taking advantage of the fastest and most reliable way of reaching the airport.

Keith Greenfield, Managing Director for Heathrow Express, said: “Heathrow Express has always performed well for our passengers by delivering the fastest and most reliable way of travelling to the airport. I am delighted to now offer our customers yet another reason to choose Heathrow Express – excellent online value for families and groups.’

Ends

Notes to editors

  • Since its launch in 1998, Heathrow Express has transported over 60 million passengers between the airport and the city, with an average reliability rate of 99.37%.
  • There are 150 trains per day – transporting an average of 16,000 passengers daily.
  • Heathrow Express is the fastest and most reliable way of travelling between the airport and central London. Trains leave every 15 minutes to and from Heathrow Airport and take just 15 minutes.
  • * Kids Go Free – Two children travel free with each paying adult. Offer applies to both Express Class single and return journeys.
  • ASQ Survey is the world’s leading airport customer satisfaction benchmark programme with over 190 airports in more than 50 countries surveying their passengers every month of the year. http://www.airportservicequality.aero/content/survey.html

Contact information
Name Heathrow Airport media centre
Telephone +44 (0)20 8745 7224
Email heathrowmediacentre@baa.com

Heathrow Express – New exterior

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