British Airways named Airline of the Year at CAPA’s annual Global Aviation Awards for Excellence

LONDON, UK, 2019-Dec-09 — /Travel PR News/ — British Airways has been named Airline of the Year at one of the aviation industry’s most prestigious award ceremonies.

CAPA’s annual Global Aviation Awards for Excellence was held in Malta yesterday evening (December 5, 2019).

CAPA – Centre for Aviation, is one of the world’s most trusted sources of market intelligence for the aviation and travel industry.

Judges awarded British Airways the headline title of the night in recognition of its continuing commitment to innovation, investment in new aircraft, renewal of its existing cabins so that they look and feel new, its new and redesigned lounges, new dining across all cabins, new bedding and amenity kits, industry-leading, streaming onboard WiFi and access to power at every aircraft seat.

Speaking at the event, CAPA Chairman Emeritus Peter Harbison said: “British Airways was famously the world’s favourite airline in the 1990s and it has taken some tough decisions to maintain its market position against increasing competition. Under the leadership of CEO and Chairman Alex Cruz, British Airways has not been afraid to adopt new ticketing practices, service levels and is now among the frontrunners of distribution change and technology adoption – at the same time as achieving an industry leading ROIC. It is certainly “100 not out” for one of the world’s most famous airline brands.”

British Airways’ Chairman and CEO Alex Cruz said: “On behalf of everyone at British Airways, we are truly honoured to accept this award. In this, our centenary year, we have much to celebrate from our past and much to look forward to for the future. We pioneered the first commercial passenger flight as Air Transport and Travel Limited starting with just one route to Paris. Since then, we have lead from the front, introducing innovative products such as the first lie-flat Business Class seat, operating the first jet-engine aircraft across the Atlantic, and flying customers at twice the speed of sound on Concorde.

“We’re now transforming British Airways so we are fit for the future. We are investing £6.5 billion in new, more efficient aircraft, introducing new products, innovating with technology and we are committed to net zero emissions by 2050. British Airways has a proud history of taking Britain to the world and bringing the world to Britain, and that is set to continue for years to come.”

Other airline winners included airBaltic (Regional Airline of the Year), LOT (AirlineTurnaround of the Year) and Spirit Airlines (Low-cost Airline of the Year).

Notes to Editors 

• British Airways is investing £6.5 billion for its customers over five years, taking delivery of 73 new aircraft including A350 and 787s, refurbishing its long-haul fleet with new cabins so they look and feel new, introducing new, redesigned lounges, new dining across all cabins, new bedding and amenity kits for First, Club World and World Traveller Plus, best quality onboard WiFi to every aircraft and providing access to power at every aircraft seat. The airline recently introduced its Club Suite, a new business class seat with direct aisle access on its A350 aircraft, which will be rolled out across the British Airways’ long-haul fleet over the next few years.
• In 2019 British Airways has received the following awards: Best Short-Haul Airline, The Times and Sunday Times, Best Airline Staff in Europe, Skytrax, Best Short-Haul Carrier, Best Airport Lounge, Best Frequent Flyer Programme, Best Service or Product Innovation, Business Traveller.
• More information about award winners can be found here.

Contact:

For more information contact the British Airways Press Office – press.office@ba.com

Source: British Airways

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