Renewal of agreement for IT and distribution services
MADRID, Spain, 2018-May-03 — /Travel PR News/ — Amadeus, in collaboration with Qantas, has completed a major digital redesign of the airline’s online booking process, providing customers with a more personalized and intuitive digital experience.
The multi-phase redesign, completed in March 2018, used Amadeus technology solutions, to enhance the digital customer experience, including:
Cyril Tetaz, Executive Vice President, Airlines, Amadeus Asia Pacific, said: “The average traveler tends to visit 38 websites while booking a trip, so it’s important for airlines to be able to offer a customer-friendly platform that encourages visitors to shift from a looker to a booker. We are excited to continue our work with a partner like Qantas to help find ways to make the customer experience more seamless, and together we are constantly innovating for the future. We look forward to taking this partnership to greater heights.”
The completion of this digital redesign follows a renewal of Amadeus’ partnership with Qantas for the Amadeus Altéa Passenger Service System (PSS) which is today used by over 140 of the world’s top airlines. Qantas also extends its content agreement with Amadeus, ensuring that Amadeus travel agencies globally will continue to have access to Qantas’ fares, schedules and inventory.
SOURCE: Amadeus
Your Contact at Amadeus
Laura Cobbold | Corporate Communications Senior Executive
Manager Corporate Communications
laura.cobbold@amadeus.com
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