Virgin Trains creates up to 85 new jobs with the opening of its new customer call centre in Newcastle

LONDON, 2016-Sep-22 — /Travel PR News/ — Virgin Trains has opened a new customer call centre in Newcastle, creating up to 85 new jobs in the city. The company’s Customer Solutions Centre is designed to improve customer service by bringing roles in-house and with employees working and travelling along its east coast route. The centre… Read the full press release

Virgin Trains to increase number of services to Morpeth from seven per day to eleven on Mondays to Thursdays

LONDON, 2016-Sep-12 — /Travel PR News/ — Virgin Trains has responded to Northumberland rail users’ requests to provide more services to the county. It has made changes to its December 2016 timetable to ensure there is a significant increase in services to Morpeth, with four more daily services on Mondays to Thursdays. They include three new… Read the full press release

Virgin Trains launches first-of-a-kind children’s story by David Baddiel, The Girl Who Had Never Been On a Train

‘The Girl Who Had Never Been On A Train’, available exclusively on Virgin Trains on-board entertainment system Award-winning children’s author created the tale after collecting inspiration from passengers along Virgin Trains East and West Coast routes The children’s story is the first exclusive-commission on BEAM LONDON, 2016-Sep-12 — /Travel PR News/ — Virgin Trains will… Read the full press release

Virgin Trains announces healthy milk drinks ‘Canny Milk’ on-board its east coast services

New tasty treats are the latest ingredient to make travel by train even more tempting LONDON, 2016-Aug-30 — /Travel PR News/ — Virgin Trains is supporting a Tyneside-based start-up business and offering customers a new range of healthy milk drinks on-board its east coast services. ‘Canny Milk’ is the creation of Newcastle businessman Liam Watson… Read the full press release

Virgin Trains announces revamped Standard Class menu and onboard food bar packed with new products

Rail operator continues its transformation of customer experience onboard its trains LONDON, 2016-Aug-30 — /Travel PR News/ — Virgin Trains is transforming the onboard dining and shopping experience for customers on its east coast route with an exciting, revamped Standard Class menu and onboard food bar packed with new products. The move is all part… Read the full press release

Virgin Trains to stage a one-off Comedy Coach on a newly refurbished King’s Cross to Edinburgh service

Virgin Trains brings cheer as Brits forget how to laugh CITY, Country, 2016-Aug-03 — /Travel PR News/ — Comedy Coach unveiled at news that almost two-thirds of Brits haven’t had a good laugh in the last week Research revealed by Virgin Trains has found that almost 39 million Brits* haven’t laughed out loud in the last… Read the full press release

Team’s shirts of Darlington Football Club now sponsored by Virgin Trains

  LONDON, 2016-Aug-03 — /Travel PR News/ — Fans of Darlington Football Club can support their team in style this season with a new shirt sponsorship and generous travel discount from Virgin Trains. The club has today released images of its official 2016-2017 season team photograph, with the team’s shirts now sponsored by Virgin Trains. The… Read the full press release

Virgin Trains adds extra return service to London for the Ladbrokes Challenge Cup Final on 27 August

Virgin Trains will provide an extra return service from Hull to the capital on 27 August LONDON, 2016-Aug-03 — /Travel PR News/ — Virgin Trains has added an extra return service to London to help fans of Hull FC enjoy their big day out at the Ladbrokes Challenge Cup Final. Hull FC will play against Warrington… Read the full press release

Virgin Trains reaches halfway point in its fleet refurbishment programme

Virgin Trains fleet refurbishment programme milestone achieved LONDON, 2016-Aug-03 — /Travel PR News/ —  Refurbishment programme part of £40 million investment pledge to improve current fleet Virgin Trains will pass the halfway point in its fleet improvement programme on the east coast when the twenty-third train to be completely refurbished rolls out of Craigentinny, Edinburgh,… Read the full press release

Virgin Trains releases toolkit for businesses on hiring ex-offenders

LONDON, 2016-Jul-20 — /Travel PR News/ — Virgin Trains has today launched a toolkit for businesses which offers practical advice on hiring ex-offenders. The train company, which is part-owned by Richard Branson, is calling for more businesses to follow their example and employ people with previous convictions. In the past 3 years, Virgin Trains on the… Read the full press release

Virgin Trains helps raise awareness for the first Cumberland & Westmorland Women’s Wrestling championship

LONDON, 2016-Jun-17 — /Travel PR News/ — Today (Jun 16, 2016) Virgin Trains transported a family of three female wrestlers on-board The Cumbrian Spirit (Pendolino 390010) train from the Lake District to Euston to bring Cumberland & Westmorland Wrestling to the streets of London. Sisters, Tracy (25), Connie (20) and Rosie Hodgson (9), whose father, Trevor,… Read the full press release

Virgin Trains launches its free booking portal for SMEs, Railblazers

Website for small and medium size businesses to organise all rail travel Free to use with no credit card or booking fee 24/7 availability LONDON, 2016-Jun-17 — /Travel PR News/ — Virgin Trains today announced the launch of its free booking portal for SMEs, Railblazers. The self booking tool lets businesses reserve all their rail journeys… Read the full press release

Virgin Trains exclusive Festival No.6 Priority Fares now available at 50% off train travel to Bangor

Virgin Trains is the official travel partner for Festival No.6 2016 Customers can save up to 50% on return fares to Bangor from 13th May until 20th June Headline acts include Noel Gallagher’s High Flying Birds, Hot Chip and Bastille LONDON, 2016-May-17 — /Travel PR News/ — Virgin Trains has created exclusive Festival No.6 Priority Fares… Read the full press release

Virgin Trains launch ‘Tea & Talk’ campaign to benefit The Mental Health Foundation

Virgin Trains pledges to donate at least £100,000 to The Mental Health Foundation First initiative unveiled to kick off donations towards goal Support for the ‘Tea & Talk’ campaign on board Virgin Trains LONDON, 2016-May-17 — /Travel PR News/ — Virgin Trains on the West Coast has today announced an initiative that will see 10p… Read the full press release

Virgin Trains’ cross-border travel bookings surge following increased services between Edinburgh and London

New timetable sees 15% uplift in cross-border rail bookings 42 additional London-Edinburgh services every week, adding 22,000 seats in near half-hourly service Free wifi for bookings through Virgin Trains website LONDON, 2016-May-17 — /Travel PR News/ — Virgin Trains has seen a surge in cross-border travel bookings after announcing increased services between Edinburgh and London. A… Read the full press release

Virgin Trains recognized for its new Customer Information Screens (CIS) at the SmartRail Europe Innovation Awards

LONDON, 2016-Apr-22 — /Travel PR News/ — Virgin Trains has received international recognition for its new Customer Information Screens (CIS) at the SmartRail Europe Innovation Awards. The judges awarded Virgin Trains ‘Project of the Year’ for its innovative-thinking that increases efficiency and improves passenger experience through new-look information screens at Euston. The screens display a pictogram,… Read the full press release

Virgin Trains together with over 20 organisations celebrated the Isle of Anglesey in the House of Commons

LONDON, 2016-Apr-22 — /Travel PR News/ — Yesterday Virgin Trains joined over 20 organisations to celebrate the Isle of Anglesey in the House of Commons. Anglesey Day, an annual event organised by Albert Owen, MP for Anglesey, brings together organisations from across the island to showcase what it has to offer. This year’s event focused on… Read the full press release

Virgin Trains and Virgin StartUp partner to encourage entrepreneurs to grow their businesses

LONDON, 2016-Apr-22 — /Travel PR News/ — Virgin Trains is encouraging entrepreneurs to grow their businesses with a series of pop-up stalls at stations across its east coast route. It has teamed up with Virgin StartUp to help the budding businesses promote and trial their products to customers at Newcastle, Darlington York and Doncaster stations as… Read the full press release

Virgin Trains launches competition to photograph York Station as part of the York Festival of Ideas

YORK, UK, 2016-Apr-20 — /Travel PR News/ — Virgin Trains is encouraging people to take part in a competition to photograph York Station as part of the York Festival of Ideas, which celebrates the city’s history and heritage. The train operator is asking customers to take a single photograph of the 19th Century station to… Read the full press release

Virgin Trains opens First Class Lounge at King’s Cross Station following stylish makeover

LONDON, 2016-Apr-20 — /Travel PR News/ — A new-look Virgin Trains First Class Lounge has been opened at King’s Cross Station following a stylish makeover. It is one of eight lounges between London and Edinburgh to have been given the Virgin treatment, doubling the seating capacity and giving more options to hold meetings, work and unwind in… Read the full press release

Virgin Trains launches ‘Zen Zone’ in its refurbished First Class Lounge

LONDON, 2016-Apr-20 — /Travel PR News/ — This morning (Apr 18, 2016), commuters were invited to relax and enjoy the feeling of grass beneath their feet in the ‘Zen Zone’ in Virgin Trains’ refurbished First Class Lounge. The ‘Zen Zone’ joins meeting, working and resting zones in the revamped lounge, which includes innovative furniture, a bold… Read the full press release

Virgin Trains customers will now be offered a cash payment for compensation after experiencing delays of at least 30 minutes

LONDON, 2016-Apr-08 — /Travel PR News/ — Virgin Trains has made significant improvements to the way it offers compensation for delayed journeys. From today, all Virgin Trains customers across both its east and west coast routes who apply for compensation after experiencing delays of at least 30 minutes will be offered a cash payment (in… Read the full press release

Hearts director Ann Budge opened Virgin Trains’ First Class Lounge at Edinburgh Waverley

New space to meet, work and unwind in stylish environment Follows 6% increase in First Class passenger numbers over last year Edinburgh Lounge open to Virgin Trains and Caledonian Sleeper customers LONDON, 2016-Apr-08 — /Travel PR News/ — Hearts director Ann Budge has opened Virgin Trains’ First Class Lounge at Edinburgh Waverley following a root-and-branch… Read the full press release

Virgin Trains increases capacity of its First Class Lounge at Leeds station

LONDON, 2016-Apr-07 — /Travel PR News/ — A new-look First Class Lounge at Leeds station – with almost quadruple its previous capacity – is now open for business as Virgin Trains continues to give its east coast route a makeover. Ribbon-cutting duties were performed by Sir Gary Verity, Chief Executive of Welcome to Yorkshire and Tom… Read the full press release

Virgin Trains announced makeover of its First Class Lounge at Newcastle Central Station

LONDON, 2016-Apr-07 — /Travel PR News/ — A new look First Class Lounge has been opened at Newcastle Central Station today as Virgin Trains continues to give its east coast route a makeover. Eight lounges between London and Edinburgh have been given the Virgin treatment, doubling the seating capacity and providing more options to hold meetings,… Read the full press release

Virgin Trains unveils newly-named Pendolino train to recognise the people of Cumbria following the floods in December 2015

LONDON, 2016-Mar-04 — /Travel PR News/ — Today (Mar 03, 2016) Virgin Trains unveiled a newly-named Pendolino train at Carlisle station to recognise the people of Cumbria, following the devastating storms in December 2015. Pendolino 390010 now carries the name ‘The Cumbrian Spirit’ to acknowledge the courage and resolve shown by local as they rebuild their… Read the full press release

Virgin Trains rated by customers as the top long distance franchised operator in the UK

LONDON, 2016-Feb-18 — /Travel PR News/ — Virgin Trains has today been rated by customers as the top long distance franchised operator in the UK. A survey of nearly 7,000 rail passengers scored both Virgin Trains franchises either four or five stars for availability of seating, cleanliness of carriages, overall condition of the train, train reliability,… Read the full press release

Virgin Trains announces free Wi-Fi to Wigan North Western station users

Wigan, England, 2016-Feb-18 — /Travel PR News/ — Virgin Trains has made free Wi-Fi available to all Wigan North Western station users. The free high speed Wi-Fi service can be used with any Wi-Fi-enabled device, such as smartphones, tablets or laptops. The move is part of a wider project by Virgin Trains to install free Wi-Fi… Read the full press release

Virgin Trains announces free Wi-Fi to all Warrington Bank Quay station users

Warrington, England, 2016-Feb-18 — /Travel PR News/ — Virgin Trains has made free Wi-Fi available to all Warrington Bank Quay station users. The free high speed Wi-Fi service can be used with any Wi-Fi-enabled device, such as smartphones, tablets or laptops. The move is part of a wider project by Virgin Trains to install free Wi-Fi… Read the full press release

VisitScotland: Virgin Trains launches service connecting Stirling and Falkirk to London

Edinburgh, 2015-12-14 — /Travel PR News/ — A new Virgin Trains service connecting Stirling and Falkirk to London has been launched by Scotland’s Transport Minister. Derek Mackay was joined by the council leaders of Stirling and Falkirk to see off the inaugural 5.26am departure and welcomed the role it will play in supporting Scotland’s economy…. Read the full press release