Qatar Airways offers best-in-class retail experience to its passengers through its new fare families offering

Qatar Airways offers best-in-class retail experience to its passengers through its new fare families offering

  • Members of Qatar Airways Privilege Club can earn more Qmiles according to the fare family they select
  • The airline will offer exclusive discounts at Qatar Duty Free retail and food and beverage outlets for customers booking through certain channels

DOHA, Qatar, 2020-Nov-10 — /Travel PR News/ — Qatar Airways has launched new, simplified fare families across all travel classes in a bid to offer greater choice and flexibility to its passengers. From today (09 November 2020), Qatar Airways will offer a total of six fare families.

By travel class, these are:

  • Business Class: Classic, Comfort, Elite
  • Economy Class: Classic, Convenience, Comfort

Each of Qatar Airways’ new fare families offers passengers a clear, distinct set of products and services designed to meet the different needs of its broad range of customers. For example, passengers booking Economy Class tickets will receive an additional five kilograms of checked baggage allowance for each incremental fare family.

Those booking an Economy Class Comfort ticket can enjoy complimentary preferred seating, while those purchasing Economy Comfort or Business Elite tickets can also make unlimited, complimentary changes to their travel date and are entitled to a fee-free refund. Across all classes, valued members of Qatar Airways Privilege Club can earn more Qmiles according to the fare family they select.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “Our new fare families are designed to offer greater simplicity, choice, and flexibility to our passengers and further our ambition to offer a best-in-class retail experience. With these new categorisations, it is very clear to the customer what they are buying – there are no hidden fees or additional charges. We are also giving our valued Privilege Club members the opportunity to earn more Qmiles with us to unlock additional benefits or tier upgrades.”

Qatar Airways will reserve a number of ancillary products and services across each of its fare families to customers booking directly with the airline. These include the option to exchange tickets for a future travel voucher and discounts of up to 40 per cent at Qatar Duty Free (QDF) retail and food and beverage outlets at Hamad International Airport (HIA).

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’, and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. It is the only airline to have been awarded the coveted ‘Skytrax Airline of the Year’ title, which is recognised as the pinnacle of excellence in the airline industry, five times. HIA was recently ranked ‘Third Best Airport in the World’, among 550 airports worldwide, by the Skytrax World Airport Awards 2020.

Notes to Editors:

About Qatar Airways: 

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.

Hamad International Airport (HIA), the airline’s home and hub, was recently ranked “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Rising from fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World’s Best Airports’ rankings since the start of its operations in 2014. In addition, HIA was voted the ‘Best Airport in the Middle East’ for the sixth year in a row and ‘Best Staff Service in the Middle East’ for the fifth year in a row.

Qsuite, a patented Qatar Airways product, features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.

Qatar Airways was the first Gulf carrier to join global airline alliance oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.

Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, B777, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.

Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA World Cup Qatar 2022TM, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.

Qatar Airways Cargo, one of the world’s leading international air cargo carriers, serves more than 60 freighter destinations worldwide via its world-class Doha hub and also delivers freight in the belly-hold of passenger aircraft to an extensive global network. The Qatar Airways Cargo fleet includes two Boeing 747-8 freighters, 21 Boeing 777 freighters and four Airbus A330 freighters.

Qatar Executive is the private jet charter division of Qatar Airways Group. Luxury jet services are available for worldwide charter on board the operator’s wholly-owned business jet fleet. Qatar Executive is the launch customer for Gulfstream’s G700, the world’s first commercial service operator of the Gulfstream G500 and largest commercial operator of the G650ER worldwide. Qatar Executive’s service portfolio also includes aircraft management, maintenance and Fixed Based Operator services.

For further information, please contact:

Qatar Airways Group, Corporate Communications Department
Tel: +974 4022 2200
Email:  qrmedia@qatarairways.com.qa

Source: Qatar Airways

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