Toronto, Canada, 2018-Jan-09 — /Travel PR News/ — Four Seasons Hotel Toronto welcomes Carolina Avaria as its new Chef Concierge. As both President of Les Clefs d’Or Canada and global Director of Communications for Les Clefs d’Or, the professional organisation for the world’s best hotel concierges, Avaria will continue to uphold the remarkable reputation held by the Chef Concierge role at the company’s flagship hotel. Avaria is one of only five women who hold the position of President in Les Clef d’Or organisations in 45 countries around the world.
With a successful 18-year career as a stage manager prior to entering hospitality, Avaria has gone from producing theatre to producing meaningful memories for her guests. Soon after graduating from Ryerson University’s hospitality program in 2000, she landed a position at the concierge desk of Renaissance Toronto Hotel at Skydome and the lobby has been her stage ever since.
“At Four Seasons, we strive to provide an exceptional experience for each one of our guests. With someone as impressive and inviting as Carolina at the helm of our esteemed Concierge department, I have no doubt we will continue to exceed expectations with every stay,” says Konrad Gstrein, General Manager.
Prior to making the move to the iconic global hotel company, which Avaria considers the very best in hospitality, she led the concierge team at the InterContinental Hotel Yorkville, where she was recognised as Chef Concierge of the Year by InterContinental Hotels America.
Understanding the Yorkville neighbourhood where Four Seasons Hotel Toronto is also located will continue to be an asset in her new role; however as a leader with Les Clefs d’Or, her reach is global. She is able to contact any number of international partners and colleagues for even the most elusive reservation.
“We never say no. Instead, we try to find another option,” Avaria says. “The personal satisfaction is in making emotional connections with our guests and, when they return, thrilling them by truly personalising their stay according to their preferences.”
Although she has spent most of her life in Toronto, Avaria enjoys spending her days off exploring the city with her young daughter and husband, a Tokyo-trained French chef. It is this insatiable curiosity and consistent drive to provide a “wow experience” for her guests that make Avaria an invaluable new member to the Four Seasons family.
SOURCE: Four Seasons Hotels and Resorts
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