Most Innovative Users of Business Technology in U.S.
ST. LOUIS, 2016-Mar-24 — /Travel PR News/ — Enterprise Fleet Management – an affiliate of Enterprise Holdings, the largest car rental company in the world – has been named a finalist in this year’s InformationWeek “Elite 100.” With this annual industry award, InformationWeek magazine honors U.S. companies for setting the bar on innovative and creative information technology (IT) programs that improve business operations.
InformationWeek magazine has been publishing its “Elite 100” list since 1995, and is including privately held Enterprise Fleet Management for the first time. “We are sincerely proud of this cutting-edge recognition,” said President of Enterprise Fleet Management Steve Bloom. “The fact is, being family-owned is a key advantage in today’s highly competitive marketplace. Our financial strength and stability are unmatched in the industry, thanks to a conservative and disciplined long-term approach to managing our business.”
Enterprise Fleet Management operates a network of more than 50 fully-staffed offices, which manages nearly 400,000 vehicles in the U.S. and Canada and provides local service to businesses, government agencies and organizations with medium-sized fleets, as well as to those seeking an alternative to employee reimbursement programs. For 19 consecutive years, Enterprise Fleet Management has been recognized with the Automotive Service Excellence (ASE) “Blue Seal of Excellence” award, an industry record, for high-quality automotive repair and service.
Enterprise Fleet Management earned its spot on this year’s “Elite 100” list for developing a customer login website, “EFMFleetAccess.” The website provides advanced insight into fleet performance and key metrics, thereby enabling customers to maximize the value of their fleet and lower their total cost of ownership.
“Our company’s greatest strength is our team of fleet management professionals,” noted Bloom. “However, since our employees can’t be on-site every day for all of our customers, we sought a way to supplement our team’s efforts with a website that empowers our customers to manage some day-to-day fleet activities on their own. This website gives customers actionable information about their fleet – a real time ‘to-do’ list that tracks things such as maintenance, license plate renewals and vehicle lease status.”
The new website is part of Enterprise Fleet Management’s recent $100 million investment in information technology solutions to better serve its customers, which also includes:
- The deployment of new Microsoft Surface Pro 3 devices to its entire North American sales team. These new devices provide even greater efficiency and mobility in the field, reinforcing Enterprise’s industry leadership and longtime focus on providing customer service on a hyper-local level.
- The development of a Web-based Fleet Planning Toolkit that allows the Enterprise sales team to access multiple data points – including vehicle type, mileage, age and maintenance history – for a customer’s entire fleet on the new Surface Pro 3 devices in real-time. Information collected is transformed into customizable analytics, allowing the sales team to provide customers with a complete picture of their total cost of ownership.
- A partnership with Auto Integrate, a web-based repair and maintenance authorization tool. Auto Integrate consolidates Enterprise Fleet Management’s maintenance data into a centralized portal that is accessible to Enterprise Fleet Management’s nearly 70,000 auto maintenance and repair shop partners. In addition to streamlining authorizations for vehicle repairs and maintenance, Auto Integrate reduces billing issues and helps prevent customers from paying for unnecessary work. In fact, the Auto Integrate system has cut repair authorization time in half, which allows our customers to get their vehicles back on the road faster.
InformationWeek will unveil the “Elite 100” at its Conference Awards Dinner and Gala May 3 in Las Vegas.
For more information, visit www.efleets.com or call toll free 1-877-23-FLEET.
About Enterprise Fleet Management
Owned by the Taylor family of St. Louis, Enterprise Fleet Management supplies most makes and models of cars, light- and medium-duty trucks, and service vehicles across North America. Enterprise Fleet Management and its affiliate, Enterprise Holdings, together offer a total transportation solution. Through an extensive network of regional subsidiaries and franchise locations, Enterprise Holdings operates more than 9,000 fully staffed neighborhood and airport branch offices worldwide. Other transportation services marketed under the Enterprise brand name include Enterprise Car Sales, Enterprise Truck Rental, Enterprise CarShare, Enterprise Rideshare, Zimride by Enterprise, Exotic Car Collection by Enterprise, Motorcycle Rental by Enterprise and Enterprise Flex-E-Rent.
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