APEX Passenger Choice awards: Qatar Airways receives 2018 Five-Star APEX Official Airline rating; wins 4 awards
Airline awarded ‘Best Overall Airline: Middle East’, ‘Best Food and Beverage: Middle East’, ‘Best Cabin Service: Middle East’ and ‘Best Seat Comfort: Middle East’
DOHA, Qatar, 2018-Mar-16 — /Travel PR News/ — Qatar Airways has been awarded the APEX Passenger Choice award™ for ‘Best Overall Airline: Middle East’; ‘Best Food and Beverage: Middle East’; ‘Best Cabin Service: Middle East’; and ‘Best Seat Comfort: Middle East’ by the Airline Passenger Experience Association (APEX).
The latest set of awards were presented to the airline during a ceremony at APEX Asia held on 14 March in Shanghai, where the airline also received a 2018 Five-Star APEX Official Airline rating.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “As an airline, we constantly seek to improve the in-flight experience for all of our customers, no matter which class they are flying in. We want their experience with Qatar Airways to exceed all their expectations and to be truly better than anything they have experienced before. As such, we are particularly excited to receive these awards for food and beverage, cabin service and seat comfort, as they are based on customer feedback. We greatly value the opinion of all of our passengers, and we will continue to push the boundaries of what flying can be and setting a new standard for the industry.”
The APEX awards come in tandem with a series of recent innovations announced by the airline to continually improve the passenger experience, including enhancements to the airline’s in-flight catering, with a new bespoke Pre-Select Dining service for its First and Business Class passengers, giving them even more choice and freedom to create a personalised à la carte dining experience every time they travel on long-haul flights from Doha. The airline also recently launched a premium global chauffeur service for passengers, offering door-to-door seamless transfers.
Qatar Airways last year launched its groundbreaking new Business Class seat, Qsuite, featuring the industry’s first-ever double bed available in Business Class, with privacy panels that stow away, allowing passengers in adjoining seats to create their own private room. Adjustable panels and movable TV monitors on the centre four seats allow colleagues, friends or families travelling together to transform their space into a private suite, giving them the option to work, dine and socialise together. These new features provide the ultimate customisable travel experience that enables passengers to create an environment that suits their own unique needs.
Qatar Airways enjoyed a record-breaking year in 2017, with the airline claiming more than 50 individual awards across multiple categories, demonstrating its continued commitment to exceeding passenger expectations with its innovative approach to product development and dedication to customer experience.
Leading the host of awards received by the airline last year is the prestigious accolade of 2017 ‘Airline of the Year,’ awarded by the 2017 Skytrax World Airline Awards, which was held at the Paris Air Show. This is the fourth time that Qatar Airways has been given this global recognition. In addition to being voted Best Airline by travellers from around the world, Qatar’s national carrier also won a raft of other major awards at the ceremony, including ‘Best Airline in the Middle East,’ ‘World’s Best Business Class’ and ‘World’s Best First Class Airline Lounge’.
Earlier this month, Qatar Airways revealed a host of forthcoming global destinations in line with its expedited expansion plans, including the announcement that it will be the first Gulf carrier to begin direct service to Luxembourg. Other exciting new destinations to be launched by the airline include London Gatwick, United Kingdom; Cardiff, United Kingdom; Lisbon, Portugal; Tallinn, Estonia; Valletta, Malta; Cebu and Davao, Philippines; Langkawi, Malaysia; Da Nang, Vietnam; Bodrum, Antalya and Hatay, Turkey; Mykonos and Thessaloniki, Greece and Málaga, Spain.
Notes to Editors:
About Qatar Airways
Qatar Airways, the national carrier of the State of Qatar, is celebrating more than 20 years of Going Places Together with travellers across its more than 150 business and leisure destinations. The world’s fastest-growing airline will add a number of exciting new destinations to its growing network in 2018, including Thessaloniki, Greece; Cardiff, UK and many more, flying passengers on board its modern fleet of more than 200 aircraft.
A multiple award-winning airline, Qatar Airways was named ‘Airline of the Year’ by the 2017 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘World’s Best Business Class,’ ‘Best Airline in the Middle East,’ and ‘World’s Best First Class Airline Lounge.’
Qatar Airways is a member of the oneworld global alliance. The award-winning alliance was named the World’s Best Airline Alliance 2015 by Skytrax for the third year running. Qatar Airways was the first Gulf carrier to join global airline alliance, oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 150 countries, with 14,250 daily departures.
Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.
Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2018 and 2022 World Cups, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.
Qatar Airways Cargo, the world’s third largest international cargo carrier, serves more than 60 exclusive freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 150 key business and leisure destinations globally with more than 200 aircraft. The Qatar Airways Cargo fleet includes eight Airbus A330 freighters, 13 Boeing 777 freighters and two Boeing 747-8 freighters.
For further information, please contact:
Qatar Airways Group, Corporate Communications Department
Tel: +974 4022 2200
+974 4022 5350
qrmedia@qatarairways.com.qa