PASSENGER COSTS INVOICED TO AIRPORT – DISRUPTION MUST END
2012-11-30 — /travelprnews.com/ — Wizz Air, the largest low-cost, low-fare airline in Central and Eastern Europe, today called on Modlin airport to complete the installation of its Instrument Landing System (ILS), which was promised by the airport to be operational by October 2012. The lack of ILS at Modlin airport is causing continuous disruption to thousands of passengers and makes winter operations at Modlin unacceptable.
Wizz Air believes the incomplete infrastructure at Modlin airport is the result of mismanagement between Modlin airport and Polish Air Navigation Agency Pansa. Since October more than 160 flights have been delayed, diverted or cancelled, affecting over 30,000 passengers. The airline incurs significant costs to compensate or rebook disrupted passengers, with an estimated 8 million PLN in unforeseen expenses this winter due to the lack of basic equipment for landings in bad weather. Wizz Air confirmed this week that it will continue to care for passengers and invoice these unacceptable costs to Modlin airport.
Daniel de Carvalho, Corporate Communications Manager at Wizz Air, said: “It is regrettable that Modlin airport and Pansa have mismanaged and delayed the installation and calibration of the instrument landing system required due to bad weather at Modlin airport. Modlin must take responsibility for all costs incurred due to passenger inconvenience since October, as this was the time indicated by the airport to complete its ILS installation. Wizz Air is always interested in lowering airport costs to offer consumers lower fares and the great service our passengers are used to. But the unacceptable winter operating conditions at Modlin airport are now making it Poland’s most expensive airport! Wizz Air will invoice Modlin airport these additional costs and urges the airport management and Pansa to complete the ILS infrastructure promised for October 2012.”
###