Qantas launches Qantas Concierge, a Facebook Messenger chat bot to give customers faster responses

SYDNEY, 2017-Feb-14 — /Travel PR News/ — Qantas has today (9TH FEBRUARY 2017) launched Qantas Concierge, a Facebook Messenger bot that gives customers personalised travel inspiration. The launch of the bot is part of Qantas’ strategy to give customers faster responses and more relevant information through easily accessible channels. Kristin Carlos, Qantas Head of Digital and… Read the full press release