Aira app to benefit the 6,000 visually impaired passengers that travel through Heathrow each year Passengers can access on demand assistance on their mobile phones App follows a year of rapid changes in special assistance at Heathrow following a £23 million investment LONDON, UK, 2018-Nov-30 — /Travel PR News/ — From Monday December 3rd, visually impaired… Read the full press release
First Heathrow Open Day will welcome passengers with disabilities on a tour of Terminal 5 Prospective passengers will view Heathrow’s assistance options, ask questions, offer suggestions and grow their confidence before they fly New CAA Airport Accessibility Report acknowledges Heathrow’s improvements in its customer service for persons with disabilities LONDON, UK, 2018-Jul-17 — /Travel… Read the full press release
Airport and airline partners invest £23 million in new contract with partner OmniServ to improve passenger service for those living with disabling conditions or mobility restrictions New services launched include lanyards for passengers with hidden disabilities, new specialised signage to identify special assistance areas, and an on-demand service for British Sign Language translators Revamped service… Read the full press release
Airport hosts first ever Open Day for those with disabilities and mobility restrictions 36 exhibitors took part, including charities and airlines, and passengers were able to experience what an airport journey would be like More than one million passengers at Heathrow request special assistance LONDON, 2017-Sep-28 — /Travel PR News/ — Heathrow welcomed over 80… Read the full press release
LONDON, 2016-Nov-09 — /Travel PR News/ — Heathrow has been recognised at this year’s London International Awards for its use of music and sound in its newest television advert, titled “First Flight”. The Television advert beat John Lewis’ Christmas advert to claim Gold in the category. LIA (formerly known as London International Advertising Awards) is a… Read the full press release