FirstGroup achieved record passenger satisfaction in Passenger Focus’ latest Bus Passenger Survey

Aberdeen, Scotland, 2014-03-26 — /Travel PR News/ — Managing Director of FirstGroup’s Bus Division, Giles Fearnley, has welcomed the results of the latest Bus Passenger Survey (BPS) published by independent watchdog, Passenger Focus. The results show a 5% rise in overall passenger satisfaction across First’s services to 86% since the last survey. The company has also seen… Read the full press release