Emirates Enhances Support for Travellers with Hidden Disabilities through Specialised Training and Thoughtful Measures

Dubai, UAE, 2023-Mar-31 — /Travel PR News/ — With concerted efforts to further enhance support services for travellers with hidden disabilities including Autism, Emirates has rolled out specialised training to more than 24,000 global cabin crew and ground staff, collaborated with Dubai Airport on a useful travel planner and autism friendly route to make the… Read the full press release

British Airways strengthens commitment to improve customer experience for disabled passengers

London, UK, 2022-Dec-06 — /Travel PR News/ — To mark International Day of Persons with Disabilities (3rd December 2022), British Airways has announced that it is working with Queen Elizabeth’s Foundation for Disabled People (QEF). By working with QEF, which supports children and adults with physical and learning disabilities or acquired brain injuries to increase… Read the full press release

Edmonton International Airport joins the Hidden Disabilities Sunflower network

YEG to launch the Hidden Disabilities Sunflower Program to increase accessibility, awareness and compassion for people with invisible disabilities Edmonton, AB, 2022-Oct-20 — /Travel PR News/ — Edmonton International Airport (YEG) strives to create an accessible and welcoming environment for everyone. As part of this commitment to Diversity, Equity and Inclusion, YEG has partnered with Hidden… Read the full press release

Winnipeg Richardson International Airport partners with Hidden Disabilities Sunflower to further enhance accessibility to passengers

WINNIPEG, Manitoba, 2022-Sep-14 — /Travel PR News/ — Each and every traveller is unique, and so are their needs and requirements. To help all those who work at Winnipeg Richardson International Airport better serve passengers, we’ve partnered with Hidden Disabilities Sunflower to bring its globally recognized Sunflower Lanyard program to YWG. Adorned with yellow sunflowers, the green… Read the full press release

Auckland Airport and Air New Zealand introduce Sunflower Hidden Disabilities programme to support people with hidden disabilities

Auckland, New Zealand, 2022-Mar-31 — /Travel PR News/ — As air travel returns, Auckland Airport and Air New Zealand are introducing the Sunflower Hidden Disabilities programme to make it easier for every traveller to take flight. The Hidden Disabilities Sunflower lanyard, with its cheerful sunflower emblem, is a discrete way people can indicate a non-visible… Read the full press release

Edmonton International Airport partners with Aira to enhance travel experience for passengers with visual impairments

Passengers with visual impairments can use the Aira app on their smartphones to get support from a live agent to guide them while at EIA. Paris, France, 2022-Jan-31 — /Travel PR News/ — Edmonton International Airport (EIA) is continuing its work to be an airport for everyone with the adoption of a new service designed… Read the full press release

British Airways partners with SignLive to trial new technology transforming experience for customers that use British Sign Language

British Airways is working with leading British Sign Language interpreting service to trial new technology that will transform its customer experience for those who use British Sign Language Partnership announced on International Day of People with Disabilities New technology will remove barriers to communication, enabling customers who use British Sign Language to contact the airline… Read the full press release

London Gatwick to open sensory room for its passengers with autism, dementia, cognitive impairment or other special needs

New, free to use facility provides a calming space for passengers with special needs to relax in before their flight Interactive zone full of light and sound also designed to stimulate senses, improve memory, motor skills and encourage learning New sensory room follows opening of new ‘premium style’ lounge – the biggest in Europe –… Read the full press release

Toronto Pearson introduces expanded suite of MagnusCards Card Decks to enable greater ease and independence for persons with autism

TORONTO, CANADA, 2018-Apr-03 — /Travel PR News/ — With World Autism Awareness Day celebrations underway, Toronto Pearson has announced the release of 10 new MagnusCards Card Decks — fun, step-by-step visual and audio guidance on how to navigate a busy airport environment for persons with autism and other cognitive special needs. The latest Card Decks help… Read the full press release

Qatar Airways hosts programme of activities to increase awareness of its employees’ understanding of those with autism

DOHA, Qatar, 2017-Apr-11 — /Travel PR News/ — To mark World Autism Awareness Day on 2 April and support the UN World Autism Awareness campaign, Qatar Airways has partnered with Hamad Medical Corporation (HMC) to offer a programme of activities to employees of the national carrier during the month of April. The activities are designed… Read the full press release

Shannon Airport becomes the first European airport to open sensory room for passengers with autism

Ireland, 2017-Apr-02 — /Travel PR News/ — In the latest in a long list of aviation firsts on a global, European and national scale developed at Shannon, the sensory room off the airport’s Departure Lounge will offer a relaxing environment for passengers ahead of their flight. Designed by Adam & Friends, it is tailored to… Read the full press release

Ready Set Fly program to host an educational event for individuals with autism and developmental disabilities at SFO

Ready Set Fly program offers real-world experience of air travel without leaving the ground SAN FRANCISCO, 2016-Sep-07 — /Travel PR News/ — The San Francisco International Airport (SFO) is partnering with The Arc San Francisco and United Airlines to host an educational event for individuals with autism and developmental disabilities and their families.  The “Ready… Read the full press release