Copa Airlines Chooses Travelport Rapid Reprice™ Technology to Simplify and Accelerate Ticket Exchanges

Atlanta, 2012-11-13 — / — Travelport, the business services provider to the global travel industry, today announces a new long-term IT services agreement with Panama-based Copa Airlines (NYSE: CPA), the national airline of Panama. Through the agreement, Copa Airlines joins airlines worldwide in saving time and money through the use of Travelport Rapid Reprice technology, the first… Read the full press release


Hyatt Place San Jose/Pinares is the first of many select service hotels to open across Latin America CHICAGO, 2012-11-13 — / — Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Place San Jose/Pinares, the first Hyatt-branded hotel in Costa Rica and the first Hyatt Place hotel outside of the United States. In addition to… Read the full press release

Lufthansa and UFO trade union settle pay dispute for about 18,000 flight attendants

LH and UFO reach agreement on the basis of the final arbitration proposal / Two sides agree on sweeping structural reform of pay system / Agreement contains wide-ranging assurances on existing rights and job protection for employees 2012-11-13 — / — Lufthansa German Airlines and the UFO flight attendants union have reached agreement to settle their… Read the full press release


Find out how to boost your bottom line in 2013 and beyond with VisitEngland   2012-11-13 — / — Don’t miss out on the chance to debate the big issues affecting growth at VisitEngland’s Visitor Economy Forum next week.  Taking place on 22 November in association with Natwest Bank plc, the one-day conference will focus on growing… Read the full press release


Hyatt Regency Istanbul Ataköy will be the third Hyatt-branded hotel in Istanbul CHICAGO,  2012-11-13 — / —  Hyatt Hotels Corporation (NYSE: H) today announced that a Hyatt affiliate has signed an agreement for a Hyatt Regency hotel in Istanbul with Bosphorus Otelcilik ve Yatirim Ltd. The hotel, which will open in January 2014, will be the third… Read the full press release

Hilton Worldwide, Global Week of Service – November 12 Recap

Christopher J. Nassetta, president and chief executive officer, Hilton Worldwide and more than 100 Team Members from the Global Headquarters in McLean, VA kicked off the company's Global Week of Service by serving families at the ACCA Child Development Center in Fairfax, VA. Learn more about the over 300 Global Week of Service projects at Credit: Hilton Worldwide.

MCLEAN, Va. – 2012-11-13 — / — Today marked the official kick off of the inaugural Hilton Worldwide Global Week of Service as Christopher J. Nassetta, president and chief executive officer, Hilton Worldwide and more than 100 Team Members from the Global Headquarters in McLean, VA served children and families at the ACCA Child Development Center in Fairfax,… Read the full press release


Hotelier to be Association Chair in 2015 Washington, D.C., 2012-11-13 — / — The American Hotel & Lodging Association (AH&LA) has elected Jim Abrahamson, CEO, Interstate Hotels and Resorts, as incoming secretary/treasurer of the AH&LA board of directors. Active with AH&LA at the state and national levels since the 1980s and a Certified Hotel Administrator… Read the full press release


2012-11-13 — / — Surrey operator picks up ‘Best Tour Operator to Italy’ at BTAs Surrey-based tour operator Newmarket Holidays was “absolutely delighted” after following up 2011’s ‘Best Coach Operator’ win by picking up the ‘Best Tour Operator to Italy’ accolade at this week’s British Travel Awards in London. Speaking immediately after the award of the… Read the full press release


CHICAGO,  2012-11-13 — / —  Hyatt Hotels Corporation (NYSE: H) today announced that a Hyatt affiliate has purchased the Hyatt Regency Birmingham hotel in the United Kingdom for approximately USD$43 million. The hotel has operated as Hyatt Regency Birmingham since its opening in 1990. Through its affiliates, Hyatt was one of the original co-owners, and since 2002 the hotel… Read the full press release


New York, 2012-11-13 — / — Ronald Vlasic, CHA, regional vice president of hotels, Kimpton Hotels & Restaurants, outlined his agenda for the coming year at the American Hotel & Lodging Association (AH&LA) Inaugural Gala held at the Plaza Hotel on Sunday, November 11. He told an audience of top lodging leaders, “Our industry moves fast… Read the full press release

Hays Travel switches to Travelport

Iconic travel brand partners with Travelport to fuel next chapter in growth Langley, 2012-11-13 — / — Travelport has announced that Hays Travel, the UK’s largest Independent travel retailer, has signed a contract to move its GDS business to Travelport. In addition to providing Hays with air and hotel content, Travelport will also provide Hays with access… Read the full press release

GBTA Foundation, Project ICARUS Announces Sustainability Outstanding Achievement Awards for 2013

Project ICARUS is Looking to Recognize Outstanding Achievements in Furthering Business Travel and Meetings Sustainability Programs Alexandria, VA –  2012-11-13 — / — The GBTA Foundation, the education and research foundation of the GBTA and Project ICARUS proudly announce the first Outstanding Achievement Awards for Sustainability in business travel and meetings across North America. The Project… Read the full press release

EU ETS Pause Gives Positive Opportunity for Climate Agreement

Geneva – 2012-11-13 — / — The International Air Transport Association (IATA) welcomed the announcement by the European Commissioner for Climate Action suspending the inclusion of international aviation in the European Union Emissions Trading Scheme (EU ETS). “Commissioner Connie Hedegaard’s announcement that she has ‘stopped the clock’ on the imposition of the EU ETS on flights… Read the full press release

First Anniversary of Travelport Developer Network: Program Provides Commercial and Support Framework to Engage Third Party Developers

Among Anniversary Milestones: Sharp Membership Growth, Development of Innovative Solutions Including Fluential Mobile App to be Featured at PhoCusWright Travel Innovation Summit Atanta, 2012-11-12 — / — Travelport, the business services provider to the global travel industry, today marks the one-year anniversary of its Travelport Developer Network . Travelport’s Developer Network enables third party developer members to… Read the full press release


Jeddah, 2012-11-12 — / — Representatives of the King Abdullah International Foundation and Sofitel, the luxury brand of French Hotel Group Accor, gathered in Jeddah to commemorate the signing of a management contract of a Sofitel hotel in Riyadh, in the presence of HRH Prince Khalid ibn „Abdullah ibn „Abdulaziz, Chairman of the Board of Directors of the Foundation and… Read the full press release

Concur Announces Investment in Evature

Evature’s natural-language search technology to be integrated into Concur solutions to drive Concur’s vision for The Perfect Trip Redmond, Wash., 2012-11-12 — / — Concur (NASDAQ: CNQR), a leading provider of integrated travel and expense management solutions, today announced that it has made a $2 million investment in Evature, the developer of the Expert Virtual Agent (EVA) which provides… Read the full press release

Heathrow traffic and business commentary October 2012

Terminal 5B gates

Heathrow passengers down 0.1% Hurricane Sandy and late half term affect numbers Record customer satisfaction in Q3 2012-11-12 — / — Heathrow saw 6 million passengers pass through its terminals last month, down 0.1% on October last year. Hurricane Sandy in the US led to just over 200 flight cancellations and a drop in passengers, many… Read the full press release

Travelport, UAE leads the Middle East online travel race

New research released by Travelport as it launches its pioneering Travelport Universal API technology in MEA Dubai, 2012-11-12 — / — The UAE is spearheading the surge in Middle East online tourism with 60% of all web-based travel bookings originating from the Emirates, Travelport co-sponsored research has revealed. New figures from the study – carried out by… Read the full press release

SSP wins new contracts in France worth £450m

2012-11-12 — / — SSP, the leading dedicated operator of food and beverage brands in travel locations, has secured £450m (€560m) worth of new and extended contracts in two of France’s best known railway stations. The first is an extension to 2020 of an existing contract, to operate outlets at Gare de Lyon in Paris. These… Read the full press release

Schlitterbahn Co-Owner Jeff Henry Named Inventor of the Year

Austin Intellectual Property Law Association presents award during the annual Judges’ Dinner at 7 p.m. on November 12, 2012 at the Stephen F. Austin Hotel NEW BRAUNFELS, Texas NEW BRAUNFELS, Texas – 2012-11-12 — / — Schlitterbahn’s Jeff Henry will be named Inventor of the Year at the annual Austin Intellectual Property Law Association’s Judges’ Dinner… Read the full press release

Plan de transformación de Iberia

Este incluye cambios estructurales permanentes en todas las áreas de negocio de la compañía, con el objetivo de que deje de tener pérdidas y recupere la senda de los beneficios Madrid, 2012-11-12 — / — International Airlines Group (IAG) ha anunciado hoy un exhaustivo plan para salvar Iberia, que registra pérdidas récord, y conseguir que vuelva a… Read the full press release

InterContinental Hotels Group launches first IHG Academy in Italy

2012-11-12 — / — IHG (InterContinental Hotels Group), one of the world’s leading hotel companies, today announced the opening of its first IHG Academy programme in Italy, through a collaboration with InterContinental De La Ville Rome and UET Italy, the European University for Tourism. The IHG Academy is a global network of educational and community organisations… Read the full press release

A fresh start for SAS with a new, offensive plan

2012-11-12 — / — A new comprehensive plan will pave the way for a new, strong and competitive SAS. The plan needs to be fully implemented and new collective agreements must be signed in a very short space of time in order for SAS to have access to necessary funding. This plan will give SAS a… Read the full press release

Brent Duncan Appointed Director of Catering and Conference Services at Four Seasons Hotel Westlake Village, California

Director of Catering & Conference Services Brent Duncan

Duncan returns home to the Conejo Valley after working in six Four Seasons hotels and resorts from coast to coast Los Angeles, Westlake Village, U.S.A. – 2012-11-12 — / — With 15 years of experience in hospitality, Brent Duncan is the new Director of Catering and Conference Services at Four Seasons Hotel Westlake Village, California near Los Angeles. This new… Read the full press release

Darren Haley Joins Four Seasons Resorts Lanai as Director of Revenue Management

Darren Haley, Director of Revenue Management

Hawaii, Lana’i at Manele Bay, U.S.A. – 2012-11-09 — / — Darren Haley has been named Director of Revenue Management atFour Seasons Resorts Lanai. In his new role, Haley will oversee the reservations department of Manele Bay and The Lodge at Koele to strategically lead the team in revenue-generating practices.   “Darren is an excellent addition to the Lanai ‘ ohana,”… Read the full press release

Splendid Hotel & Spa, a member of Warwick International Hotels’ Collection, welcomes a new chef

Nice, 2012-11-09 — / — Annie-Claire Lamand is the new head of the brigade to the restaurant Essenciel within the Splendid Hotel & Spa. Annie-Claire Lamand at the young age of 31 has honed her skills in several renowned establishments in Paris and in the South of France before founding with her husband her hotel-restaurant La Bastide… Read the full press release

Consumers Demand More from Airlines’ Hotel Booking Offerings

New research from EAN shows airlines could be losing out on ancillary revenue opportunities by only offering basic hotel booking options through their websites London, 2012-11-09 — / — Research released today from Expedia® Affiliate Network (EAN) reveals a golden opportunity for airlines to boost ancillary revenues through enhancing their hotel booking services. The study [i] of 2,000… Read the full press release

Kenya Airways signs codeshare with Vietnam Airways

NAIROBI,  2012-11-09 — / — Kenya Airways boosts South East Asian footprint with new code share deal ; Kenya Airways tickets to be sold by Vietnam Airlines and vice versa Kenya Airways has entered into a code share agreement with Vietnam Airlines as it works towards expanding its footprint in the South East Asian market. The agreement… Read the full press release

Travel Industry Leaders Terry Jones, Roger Dow, Amir Eylon to speak at Nevada Governor’s Conference

Annual Conference to Shine a Spotlight on Innovation CARSON CITY, Nev. — 2012-11-09 — / — founder Terry Jones, U.S. Travel Association (USTA) President and CEO Roger Dow, and Brand USA Vice President Amir Eylon will bring their insights and experience to the annual Nevada Governor’s Conference on Tourism, Tourism Director Claudia Vecchio announced. “The focus… Read the full press release

Travel Exports Highest in Six Months; Outpace Overall Export Growth

WASHINGTON, D.C. – 2012-11-09 — / — David Huether, senior vice president of research and economics at the U.S. Travel Association, provides analysis on today’s Commerce Department announcement on September 2012 exports: “Travel exports rebounded in September to a six month high, rising $192 million to $13.9 billion. In fact, travel exports grew faster than travel… Read the full press release